IT Support Services

Server Support Services:

    • Server Support (Microsoft Windows, UNIX and LINUX)
    • Remote Maintenance and Support
    • Microsoft NT/2000/2003 Server configuration, installation, troubleshooting
    • Microsoft Small Business Server- Exchange/Outlook
      • Antivirus Scanning and Software Installation
      • Load-Balancing, Fail Over Network with Cluster
      • Backups

Desktop Support Services:

    • Printers/Scanners/ CD-ROM/ Hard Drive Upgrade/ RAM – Memory Upgrade
    • Antivirus / Internet / Computer upgrades, OS Upgrades, Software Installation, Software Help and Software Training
    • Workstation support (Windows and Mac): This includes monthly maintenance of Workstations

    Application Support Services:

      • Application Support (Microsoft Office Suite including Word, Excel, PowerPoint, Access etc.)
      • CRM Solutions for small office/business package
      • Accounting Applications (QuickBooks, Peachtree etc.)

    Wireless/Network/Security Support Services:

      • Office Network Setup/Maintenance Services
      • Ethernet for LAN/WAN
      • Wireless Network
      • Firewall and Router; E-mail Filter, Anti-Virus
      • Intrusion detection
      • Firewall and Network security
      • Wireless Network Support / Network Security
      • Network Audits
      • Switch, Router Configuration
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